Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
General FAQs:
Q: How do I place an order?
You can place an order directly through our website. Browse our products, add them to your cart, and proceed to checkout.
Q: What payment methods do you accept?
We accept all major credit cards, debit cards, and online payment methods.
Q: How long will it take to receive my order?
Delivery times vary depending on your location. Typically, orders are processed within 2-3 business days, and delivery can take 10-15 business days.
Q: Can I track my order?
Once your order is shipped, we’ll send the tracking number to you on WhatsApp and email!
Q: Are your sewing toolkits suitable for beginners?
Yes! Our sewing toolkits are designed to cater to all skill levels, including beginners. They include essential tools that are easy to use and come with guides to help you get started.
Ordering & Payment FAQs:
Q: How do I apply a discount code to my order?
During checkout, you’ll see a field labeled “Discount Code.” Simply enter your code there, and the discount will be applied.
Q: Can I change my order after it’s been placed?
If your order hasn’t been processed yet, we can assist you with changes. Please contact our customer support as soon as possible to modify your order.
Q: Is it safe to use my credit card on your website?
Yes, we use secure payment gateways and encryption to protect your personal and payment information. Your security is our priority.
Shipping & Returns FAQs:
Q: What are your shipping rates?
Shipping rates vary based on the size and weight of your order as well as your location. You can view the shipping cost during checkout before completing your purchase.
Q: What is your return policy?
On Product, We have no Return Or Replacement Policy.
Contact Us (08062527151) For Any Query.
Support & Services FAQs:
Q: Do you offer any sewing tutorials or guides?
Yes, we offer a variety of sewing tutorials and guides on our Courses and YouTube channel. These resources are available to help you enhance your skills.
Q: How can I track my order?
Once your order is shipped, you will receive an Notification with a tracking number and a link to track your package online.
Q: What if I receive a damaged or defective product?
We're sorry for the issue! Please send us an unboxing video, and we'll arrange a replacement or refund.
Q: How can I get in touch with customer support?
You can contact our customer support team via email at info@rrcrajarani.com or by phone at 08062527151 during our business hours.
